Reconfiguring Digital Work: A Socio-technical Reversal Perspective

Blooma John, Niki Panteli, Zeena Alsamarra'I, Alice Li

Research output: A Conference proceeding or a Chapter in BookConference contributionpeer-review

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Abstract

As the world experienced an acceleration in digital workplace transformation, organisations and employees have adapted new practices that meet the challenges of hybrid work. Work technologies have also experienced a parallel evolution to support the unique dynamics of the modern hybrid work that is largely digital. This association between the human and technology are believed to contribute to the reconfiguration of digital work practices. Our study adopts a qualitative approach with a single case study to investigate the factors that influence the reconfiguration of digital work practices in hybrid work. Based on a multi-national IT organisation, study findings indicate that human agency, digital work technologies, cultural practices, and challenges of hybrid work have contributed to the reconfiguration of digital work practices. These findings advance our understanding of the reciprocal relationship between the digital and human but also in informing practices that support employee engagement and leadership of a hybrid workforce
Original languageEnglish
Title of host publicationThe Australasian Conference on Information Systems
EditorsShahper Richter, Michael Winikoff, Alexander Richter , Mary Tate, Wasana Bandara, Farhaan Mirza
Place of PublicationNZ
Pages1-13
Number of pages13
Publication statusPublished - 4 Dec 2023
Event
Australasian Conference on Information Systems (ACIS) 2023
- Wellington, Wellington, New Zealand
Duration: 5 Dec 20238 Dec 2023

Conference

Conference
Australasian Conference on Information Systems (ACIS) 2023
Country/TerritoryNew Zealand
CityWellington
Period5/12/238/12/23

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