Research Issues In Community Based Question Answering

Blooma JOHN, Jayan Kurian

Research output: A Conference proceeding or a Chapter in BookConference contribution

6 Citations (Scopus)

Abstract

Community based Question Answering (CQA) services are defined as dedicated platforms for users to respond to other users’ questions, resulting in the building of a community where users share and interactively give ratings to questions and answers (Liu et al., 2008). CQA services are emerging as a valuable information resource that is rich not only in the expertise of the user community but also their interactions and insights. However, scholarly inquiries have yet to dovetail into a composite research stream where techniques gleaned from various research domains could be exploited for harnessing the information richness in CQA services. This paper explores the CQA domain by first understanding the service and its modules and then exploring previous studies that was conducted in this domain. This paper then compares a CQA service with traditional question answering (QA) systems to identify possible research challenges that need to be focused. This paper also identifies two nontrivial research issues that are prominent in this domain and proposes various recommendations for addressing them in future.
Original languageEnglish
Title of host publicationPACIS 2011 Proceedings
EditorsPeter B. Seddon and Shirley Gregor
Place of PublicationBrisbane, Australia
PublisherQueensland University of Technology
Pages1-13
Number of pages13
ISBN (Print)9781864356441
Publication statusPublished - 2011
Externally publishedYes
Event2011 Pacific Asia Conference on Information Systems (PACIS) - Brisbane, Brisbane, Australia
Duration: 7 Jul 201111 Jul 2011

Conference

Conference2011 Pacific Asia Conference on Information Systems (PACIS)
Abbreviated titlePACIS 2011
CountryAustralia
CityBrisbane
Period7/07/1111/07/11

Fingerprint

Composite materials

Cite this

JOHN, B., & Kurian, J. (2011). Research Issues In Community Based Question Answering. In P. B. S. A. S. Gregor (Ed.), PACIS 2011 Proceedings (pp. 1-13). Brisbane, Australia: Queensland University of Technology.
JOHN, Blooma ; Kurian, Jayan. / Research Issues In Community Based Question Answering. PACIS 2011 Proceedings. editor / Peter B. Seddon and Shirley Gregor. Brisbane, Australia : Queensland University of Technology, 2011. pp. 1-13
@inproceedings{e4a1b6a7ad9f42e7a862eae3bf430fb9,
title = "Research Issues In Community Based Question Answering",
abstract = "Community based Question Answering (CQA) services are defined as dedicated platforms for users to respond to other users’ questions, resulting in the building of a community where users share and interactively give ratings to questions and answers (Liu et al., 2008). CQA services are emerging as a valuable information resource that is rich not only in the expertise of the user community but also their interactions and insights. However, scholarly inquiries have yet to dovetail into a composite research stream where techniques gleaned from various research domains could be exploited for harnessing the information richness in CQA services. This paper explores the CQA domain by first understanding the service and its modules and then exploring previous studies that was conducted in this domain. This paper then compares a CQA service with traditional question answering (QA) systems to identify possible research challenges that need to be focused. This paper also identifies two nontrivial research issues that are prominent in this domain and proposes various recommendations for addressing them in future.",
keywords = "Community based Question Answering, question answering systems, research issues, social computing.",
author = "Blooma JOHN and Jayan Kurian",
year = "2011",
language = "English",
isbn = "9781864356441",
pages = "1--13",
editor = "Gregor, {Peter B. Seddon and Shirley}",
booktitle = "PACIS 2011 Proceedings",
publisher = "Queensland University of Technology",
address = "Australia",

}

JOHN, B & Kurian, J 2011, Research Issues In Community Based Question Answering. in PBSAS Gregor (ed.), PACIS 2011 Proceedings. Queensland University of Technology, Brisbane, Australia, pp. 1-13, 2011 Pacific Asia Conference on Information Systems (PACIS), Brisbane, Australia, 7/07/11.

Research Issues In Community Based Question Answering. / JOHN, Blooma; Kurian, Jayan.

PACIS 2011 Proceedings. ed. / Peter B. Seddon and Shirley Gregor. Brisbane, Australia : Queensland University of Technology, 2011. p. 1-13.

Research output: A Conference proceeding or a Chapter in BookConference contribution

TY - GEN

T1 - Research Issues In Community Based Question Answering

AU - JOHN, Blooma

AU - Kurian, Jayan

PY - 2011

Y1 - 2011

N2 - Community based Question Answering (CQA) services are defined as dedicated platforms for users to respond to other users’ questions, resulting in the building of a community where users share and interactively give ratings to questions and answers (Liu et al., 2008). CQA services are emerging as a valuable information resource that is rich not only in the expertise of the user community but also their interactions and insights. However, scholarly inquiries have yet to dovetail into a composite research stream where techniques gleaned from various research domains could be exploited for harnessing the information richness in CQA services. This paper explores the CQA domain by first understanding the service and its modules and then exploring previous studies that was conducted in this domain. This paper then compares a CQA service with traditional question answering (QA) systems to identify possible research challenges that need to be focused. This paper also identifies two nontrivial research issues that are prominent in this domain and proposes various recommendations for addressing them in future.

AB - Community based Question Answering (CQA) services are defined as dedicated platforms for users to respond to other users’ questions, resulting in the building of a community where users share and interactively give ratings to questions and answers (Liu et al., 2008). CQA services are emerging as a valuable information resource that is rich not only in the expertise of the user community but also their interactions and insights. However, scholarly inquiries have yet to dovetail into a composite research stream where techniques gleaned from various research domains could be exploited for harnessing the information richness in CQA services. This paper explores the CQA domain by first understanding the service and its modules and then exploring previous studies that was conducted in this domain. This paper then compares a CQA service with traditional question answering (QA) systems to identify possible research challenges that need to be focused. This paper also identifies two nontrivial research issues that are prominent in this domain and proposes various recommendations for addressing them in future.

KW - Community based Question Answering

KW - question answering systems

KW - research issues

KW - social computing.

M3 - Conference contribution

SN - 9781864356441

SP - 1

EP - 13

BT - PACIS 2011 Proceedings

A2 - Gregor, Peter B. Seddon and Shirley

PB - Queensland University of Technology

CY - Brisbane, Australia

ER -

JOHN B, Kurian J. Research Issues In Community Based Question Answering. In Gregor PBSAS, editor, PACIS 2011 Proceedings. Brisbane, Australia: Queensland University of Technology. 2011. p. 1-13