Research Issues In Community Based Question Answering

Blooma JOHN, Jayan Kurian

Research output: A Conference proceeding or a Chapter in BookConference contributionpeer-review

10 Citations (Scopus)


Community based Question Answering (CQA) services are defined as dedicated platforms for users to respond to other users’ questions, resulting in the building of a community where users share and interactively give ratings to questions and answers (Liu et al., 2008). CQA services are emerging as a valuable information resource that is rich not only in the expertise of the user community but also their interactions and insights. However, scholarly inquiries have yet to dovetail into a composite research stream where techniques gleaned from various research domains could be exploited for harnessing the information richness in CQA services. This paper explores the CQA domain by first understanding the service and its modules and then exploring previous studies that was conducted in this domain. This paper then compares a CQA service with traditional question answering (QA) systems to identify possible research challenges that need to be focused. This paper also identifies two nontrivial research issues that are prominent in this domain and proposes various recommendations for addressing them in future.
Original languageEnglish
Title of host publicationPACIS 2011 Proceedings
EditorsPeter B. Seddon and Shirley Gregor
Place of PublicationBrisbane, Australia
PublisherQueensland University of Technology
Number of pages13
ISBN (Print)9781864356441
Publication statusPublished - 2011
Externally publishedYes
Event2011 Pacific Asia Conference on Information Systems (PACIS) - Brisbane, Brisbane, Australia
Duration: 7 Jul 201111 Jul 2011


Conference2011 Pacific Asia Conference on Information Systems (PACIS)
Abbreviated titlePACIS 2011


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