Resource Allocation vs. Business Process Improvement: How They Impact on Each Other?

Jiajie Xu, Chengfei Liu, Xiaohui ZHAO

Research output: A Conference proceeding or a Chapter in BookConference contribution

24 Citations (Scopus)

Abstract

Resource management has been recognised as an important topic for the execution of business processes since long time ago. Yet, most exiting works on resource allocation have not paid enough attentions to process characteristics, such as structural and task dependencies. Furthermore, no effort has been made on optimising resource allocation by improving business processes. To address this issue, we propose an approach that optimises the use of resources in an enterprise by exploring the structural features of a business process and adapting the structures of the business process to better fit the resources available in the enterprise. After a motivating example, we describe a role-based business process model for resource allocation. Then we present strategies for resource allocation optimisation and discuss the relationship between resource allocation and business process improvement. A set of heuristic rules are discussed and algorithms based on these rules are designed for optimising resource allocation with a particular optimisation goal
Original languageEnglish
Title of host publicationBusiness Process Management
EditorsMarlon Dumas, Manfred Reichert, Ming-Chien Shan
Place of PublicationBerlin
PublisherSpringer
Pages228-243
Number of pages16
ISBN (Electronic)9783540857587
ISBN (Print)9783540857570
DOIs
Publication statusPublished - 2008
Externally publishedYes
EventInternational Conference on Business Process Management (BPM 2008) - Milan, Italy
Duration: 2 Sep 20084 Sep 2008

Conference

ConferenceInternational Conference on Business Process Management (BPM 2008)
CountryItaly
CityMilan
Period2/09/084/09/08

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Xu, J., Liu, C., & ZHAO, X. (2008). Resource Allocation vs. Business Process Improvement: How They Impact on Each Other? In M. Dumas, M. Reichert, & M-C. Shan (Eds.), Business Process Management (pp. 228-243). Berlin: Springer. https://doi.org/10.1007/978-3-540-85758-7_18