Resource management for business process scheduling in the presence of availability constraints

Jiajie Xu, Chengfei Liu, Xiaohui ZHAO, Sira Yongchareon, Zhiming Ding

Research output: Contribution to journalArticlepeer-review

17 Citations (Scopus)

Abstract

In the context of business process management, the resources required by business processes, such as workshop staff, manufacturing machines, etc., tend to follow certain availability patterns, due to maintenance cycles, work shifts and other factors. Such availability patterns heavily influence the efficiency and effectiveness of enterprise resource management. Most existing process scheduling and resource management approaches tend to tune the process structure to seek better resource utilisation, yet neglect the constraints on resource availability. In this article, we investigate the scheduling of business process instances in accordance with resource availability patterns, to find out how enterprise resources can be rationally and sufficiently used. Three heuristic-based planning strategies are proposed to maximise the process instance throughput together with another strategy based on a genetic algorithm. The performance of these strategies has been evaluated by conducting experiments of different settings and analysing the strategy characteristics.
Original languageEnglish
Article number9
Pages (from-to)1-26
Number of pages26
JournalACM Transactions on Management Information Systems
Volume7
Issue number3
DOIs
Publication statusPublished - Oct 2016

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