Robots and Aged Care: A Case Study Assessing Implementation of Service Robots in an Aged Care Home

Damith Herath; Lee Martin; Sharni Doolan; Janie Busby Grant

doi:10.1109/RO-MAN57019.2023.10309361

Robots and Aged Care: A Case Study Assessing Implementation of Service Robots in an Aged Care Home

Damith Herath, Lee Martin, Sharni Doolan, Janie Busby Grant

Research output: A Conference proceeding or a Chapter in Book › Conference contribution › peer-review

Abstract

The aged care industry is under pressure from stressors including increasing resident numbers and difficulty meeting staffing requirements. Robots may be able to support the industry by filling many vital roles, however it is currently unclear how successful implementation of robots in aged care can occur, and detailed in situ assessment and mapping of robotic deployment in these settings is lacking. The current case study examines early-stage implementation of robots at an aged care home in Australia, assessing logistical, technical and person factors. Key facilitators and barriers to successful deployment are identified, including identifying needs and roles, health and safety issues and technical support. The findings illustrate the potential for robots in aged care and provide a blueprint for the steps needed for long-term effectiveness and commercial viability.

Original language	English
Title of host publication	2023 32nd IEEE International Conference on Robot and Human Interactive Communication, RO-MAN 2023
Editors	JongSuk Choi, Dong -Soo Kwon , Young -Jo Cho, Ki -Uk Kyung, Kazuhiro Nakadai, Emilia Barakova
Publisher	IEEE, Institute of Electrical and Electronics Engineers
Pages	1641-1647
Number of pages	7
ISBN (Electronic)	9798350336702
ISBN (Print)	9798350336719
DOIs	https://doi.org/10.1109/RO-MAN57019.2023.10309361
Publication status	Published - 30 Aug 2023
Event	32nd IEEE International Conference on Robot and Human Interactive Communication - Paradise Hotel, Busan, Korea, Democratic People's Republic of Duration: 28 Aug 2023 → 31 Aug 2023 https://ro-man2023.org/main

Publication series

Name	IEEE International Workshop on Robot and Human Communication, RO-MAN
ISSN (Print)	1944-9445
ISSN (Electronic)	1944-9437

Conference

Conference	32nd IEEE International Conference on Robot and Human Interactive Communication
Country/Territory	Korea, Democratic People's Republic of
City	Busan
Period	28/08/23 → 31/08/23
Internet address	https://ro-man2023.org/main

Access to Document

10.1109/RO-MAN57019.2023.10309361

Cite this

Herath, D., Martin, L., Doolan, S., & Busby Grant, J. (2023). Robots and Aged Care: A Case Study Assessing Implementation of Service Robots in an Aged Care Home. In J. Choi, D. -Soo Kwon , Y. -Jo Cho, K. -Uk Kyung, K. Nakadai, & E. Barakova (Eds.), 2023 32nd IEEE International Conference on Robot and Human Interactive Communication, RO-MAN 2023 (pp. 1641-1647). (IEEE International Workshop on Robot and Human Communication, RO-MAN). IEEE, Institute of Electrical and Electronics Engineers. https://doi.org/10.1109/RO-MAN57019.2023.10309361

Herath, Damith ; Martin, Lee ; Doolan, Sharni et al. / Robots and Aged Care: A Case Study Assessing Implementation of Service Robots in an Aged Care Home. 2023 32nd IEEE International Conference on Robot and Human Interactive Communication, RO-MAN 2023. editor / JongSuk Choi ; Dong -Soo Kwon ; Young -Jo Cho ; Ki -Uk Kyung ; Kazuhiro Nakadai ; Emilia Barakova . IEEE, Institute of Electrical and Electronics Engineers, 2023. pp. 1641-1647 (IEEE International Workshop on Robot and Human Communication, RO-MAN).

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note = "Funding Information: The authors acknowledge the generous support, participation and enthusiasm shown by the staff, residents and visitors at the Aged Care Home, without which this research would not have been possible and the University of Canberra's SciTech Internal Research Support Scheme 2022. Publisher Copyright: {\textcopyright} 2023 IEEE.; 32nd IEEE International Conference on Robot and Human Interactive Communication ; Conference date: 28-08-2023 Through 31-08-2023",

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Herath, D, Martin, L, Doolan, S & Busby Grant, J 2023, Robots and Aged Care: A Case Study Assessing Implementation of Service Robots in an Aged Care Home. in J Choi, D -Soo Kwon , Y -Jo Cho, K -Uk Kyung, K Nakadai & E Barakova (eds), 2023 32nd IEEE International Conference on Robot and Human Interactive Communication, RO-MAN 2023. IEEE International Workshop on Robot and Human Communication, RO-MAN, IEEE, Institute of Electrical and Electronics Engineers, pp. 1641-1647, 32nd IEEE International Conference on Robot and Human Interactive Communication , Busan, Korea, Democratic People's Republic of, 28/08/23. https://doi.org/10.1109/RO-MAN57019.2023.10309361

Robots and Aged Care: A Case Study Assessing Implementation of Service Robots in an Aged Care Home. / Herath, Damith; Martin, Lee; Doolan, Sharni et al.
2023 32nd IEEE International Conference on Robot and Human Interactive Communication, RO-MAN 2023. ed. / JongSuk Choi; Dong -Soo Kwon ; Young -Jo Cho; Ki -Uk Kyung; Kazuhiro Nakadai; Emilia Barakova . IEEE, Institute of Electrical and Electronics Engineers, 2023. p. 1641-1647 (IEEE International Workshop on Robot and Human Communication, RO-MAN).

Research output: A Conference proceeding or a Chapter in Book › Conference contribution › peer-review

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N1 - Funding Information: The authors acknowledge the generous support, participation and enthusiasm shown by the staff, residents and visitors at the Aged Care Home, without which this research would not have been possible and the University of Canberra's SciTech Internal Research Support Scheme 2022. Publisher Copyright: © 2023 IEEE.

PY - 2023/8/30

Y1 - 2023/8/30

N2 - The aged care industry is under pressure from stressors including increasing resident numbers and difficulty meeting staffing requirements. Robots may be able to support the industry by filling many vital roles, however it is currently unclear how successful implementation of robots in aged care can occur, and detailed in situ assessment and mapping of robotic deployment in these settings is lacking. The current case study examines early-stage implementation of robots at an aged care home in Australia, assessing logistical, technical and person factors. Key facilitators and barriers to successful deployment are identified, including identifying needs and roles, health and safety issues and technical support. The findings illustrate the potential for robots in aged care and provide a blueprint for the steps needed for long-term effectiveness and commercial viability.

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PB - IEEE, Institute of Electrical and Electronics Engineers

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Herath D, Martin L, Doolan S, Busby Grant J. Robots and Aged Care: A Case Study Assessing Implementation of Service Robots in an Aged Care Home. In Choi J, -Soo Kwon D, -Jo Cho Y, -Uk Kyung K, Nakadai K, Barakova E, editors, 2023 32nd IEEE International Conference on Robot and Human Interactive Communication, RO-MAN 2023. IEEE, Institute of Electrical and Electronics Engineers. 2023. p. 1641-1647. (IEEE International Workshop on Robot and Human Communication, RO-MAN). doi: 10.1109/RO-MAN57019.2023.10309361

Robots and Aged Care: A Case Study Assessing Implementation of Service Robots in an Aged Care Home

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