SeeClickFix Empowers Citizens by Connecting Them to Their Local Governments

Ben Berkowitz, Jean-Paul GAGNON

Research output: Contribution to journalArticle

2 Citations (Scopus)

Abstract

SeeClickFix began in 2009 when founder and present CEO Ben Berkowitz spotted a piece of graffiti in his New Haven, Connecticut, neighborhood. After calling numerous departments at city hall in a bid to have the graffiti removed, Berkowitz felt no closer to fixing the problem. Confused and frustrated, his emotions resonated with what many citizens in real-existing democracies feel today (Manning 2015): we see problems in public and want to fix them but can’t. This all too habitual inability for “common people” to fix problems they have to live with on a day-to-day basis is a prelude to the irascible citizen (White 2012), which, according to certain scholars (e.g., Dean 1960; Lee 2009), is itself a prelude to political apathy and a citizen’s alienation from specific political institutions.

Original languageEnglish
Pages (from-to)121-124
Number of pages4
JournalDemocratic Theory
Volume4
Issue number1
DOIs
Publication statusPublished - 1 Apr 2017

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