Service Quality in a Higher Education Context: Antecedents and Dimensions

Keyphrases

• Quality of Service 100%
• Higher Education Context 100%
• Service Quality Dimensions 33%
• Central Queensland 16%
• Service Facility 16%
• Student Perceptions 16%
• Qualitative Research Methods 16%
• Quantitative Research Methods 16%
• Administrative Services 16%
• Academic Service Quality 16%
• Facility Services 16%
• Second-order Construct 16%

Computer Science

• Quality of Service 100%
• Past Experience 50%
• Information Experience 50%
• Quantitative Research 50%

Social Sciences

• Quality of Service 100%
• Facility Service 50%
• Qualitative Research Method 50%
• Quantitative Research Method 50%