Sociocultural Competency Training for Migrants in a Job Placement Program

Anita Mak, Michelle Barker

Research output: A Conference proceeding or a Chapter in BookConference contribution

Abstract

Recent migrants from culturally and linguistically diverse (CALD) backgrounds are often unfamiliar with the implicit social rules for effective workplace interactions vital for career search and advancement in the adopted country. Job placement programs available for the unemployed may have limited use for CALD clients unless they also receive intercultural social skills training aimed at enhancing their sociocultural competency in preparation for the culturally different workplace. This paper will report the implementation and preliminary evaluation of the EXCELL (Excellence in Cultural Experiential Learning and Leadership) Program - as a sociocultural competency training module - in an innovative and comprehensive labour market program for CALD migrants in Brisbane, Australia. On completion of EXCELL, a sample of 101 migrant jobseekers (37% male, median age = 35 years, median residence in Australia = 2.25 years, 80% from non- English-speaking background) reported increases in job search self-efficacy and intercultural social self-efficacy, compared with their pre-training survey responses. Program ratings and trainers’ observations have further indicated high levels of client satisfaction with the EXCELL training and its relevance to enhancing social interactions in job placements. The implications for future evaluation research as well as practice in employment and migrant services will be discussed
Original languageEnglish
Title of host publicationPsychology Leading Change: proceedings of the 43rd APS Annual Conference
EditorsN Voudouris, V Mrowinski
Place of PublicationMelbourne, VIC
PublisherThe Australian Psychology Society
Pages199-203
Number of pages5
ISBN (Print)9780909881368
Publication statusPublished - 2008
Event43rd Annual APS Conference - Hobart, Australia
Duration: 23 Sep 200827 Sep 2008

Conference

Conference43rd Annual APS Conference
CountryAustralia
CityHobart
Period23/09/0827/09/08

Fingerprint

migrant
leadership
self-efficacy
workplace
learning
job search
evaluation research
interaction
speaking
labor market
rating
career
evaluation

Cite this

Mak, A., & Barker, M. (2008). Sociocultural Competency Training for Migrants in a Job Placement Program. In N. Voudouris, & V. Mrowinski (Eds.), Psychology Leading Change: proceedings of the 43rd APS Annual Conference (pp. 199-203). Melbourne, VIC: The Australian Psychology Society.
Mak, Anita ; Barker, Michelle. / Sociocultural Competency Training for Migrants in a Job Placement Program. Psychology Leading Change: proceedings of the 43rd APS Annual Conference. editor / N Voudouris ; V Mrowinski. Melbourne, VIC : The Australian Psychology Society, 2008. pp. 199-203
@inproceedings{d4436fd93f8c445dbbc04fd3ae4ea277,
title = "Sociocultural Competency Training for Migrants in a Job Placement Program",
abstract = "Recent migrants from culturally and linguistically diverse (CALD) backgrounds are often unfamiliar with the implicit social rules for effective workplace interactions vital for career search and advancement in the adopted country. Job placement programs available for the unemployed may have limited use for CALD clients unless they also receive intercultural social skills training aimed at enhancing their sociocultural competency in preparation for the culturally different workplace. This paper will report the implementation and preliminary evaluation of the EXCELL (Excellence in Cultural Experiential Learning and Leadership) Program - as a sociocultural competency training module - in an innovative and comprehensive labour market program for CALD migrants in Brisbane, Australia. On completion of EXCELL, a sample of 101 migrant jobseekers (37{\%} male, median age = 35 years, median residence in Australia = 2.25 years, 80{\%} from non- English-speaking background) reported increases in job search self-efficacy and intercultural social self-efficacy, compared with their pre-training survey responses. Program ratings and trainers’ observations have further indicated high levels of client satisfaction with the EXCELL training and its relevance to enhancing social interactions in job placements. The implications for future evaluation research as well as practice in employment and migrant services will be discussed",
author = "Anita Mak and Michelle Barker",
year = "2008",
language = "English",
isbn = "9780909881368",
pages = "199--203",
editor = "N Voudouris and V Mrowinski",
booktitle = "Psychology Leading Change: proceedings of the 43rd APS Annual Conference",
publisher = "The Australian Psychology Society",

}

Mak, A & Barker, M 2008, Sociocultural Competency Training for Migrants in a Job Placement Program. in N Voudouris & V Mrowinski (eds), Psychology Leading Change: proceedings of the 43rd APS Annual Conference. The Australian Psychology Society, Melbourne, VIC, pp. 199-203, 43rd Annual APS Conference, Hobart, Australia, 23/09/08.

Sociocultural Competency Training for Migrants in a Job Placement Program. / Mak, Anita; Barker, Michelle.

Psychology Leading Change: proceedings of the 43rd APS Annual Conference. ed. / N Voudouris; V Mrowinski. Melbourne, VIC : The Australian Psychology Society, 2008. p. 199-203.

Research output: A Conference proceeding or a Chapter in BookConference contribution

TY - GEN

T1 - Sociocultural Competency Training for Migrants in a Job Placement Program

AU - Mak, Anita

AU - Barker, Michelle

PY - 2008

Y1 - 2008

N2 - Recent migrants from culturally and linguistically diverse (CALD) backgrounds are often unfamiliar with the implicit social rules for effective workplace interactions vital for career search and advancement in the adopted country. Job placement programs available for the unemployed may have limited use for CALD clients unless they also receive intercultural social skills training aimed at enhancing their sociocultural competency in preparation for the culturally different workplace. This paper will report the implementation and preliminary evaluation of the EXCELL (Excellence in Cultural Experiential Learning and Leadership) Program - as a sociocultural competency training module - in an innovative and comprehensive labour market program for CALD migrants in Brisbane, Australia. On completion of EXCELL, a sample of 101 migrant jobseekers (37% male, median age = 35 years, median residence in Australia = 2.25 years, 80% from non- English-speaking background) reported increases in job search self-efficacy and intercultural social self-efficacy, compared with their pre-training survey responses. Program ratings and trainers’ observations have further indicated high levels of client satisfaction with the EXCELL training and its relevance to enhancing social interactions in job placements. The implications for future evaluation research as well as practice in employment and migrant services will be discussed

AB - Recent migrants from culturally and linguistically diverse (CALD) backgrounds are often unfamiliar with the implicit social rules for effective workplace interactions vital for career search and advancement in the adopted country. Job placement programs available for the unemployed may have limited use for CALD clients unless they also receive intercultural social skills training aimed at enhancing their sociocultural competency in preparation for the culturally different workplace. This paper will report the implementation and preliminary evaluation of the EXCELL (Excellence in Cultural Experiential Learning and Leadership) Program - as a sociocultural competency training module - in an innovative and comprehensive labour market program for CALD migrants in Brisbane, Australia. On completion of EXCELL, a sample of 101 migrant jobseekers (37% male, median age = 35 years, median residence in Australia = 2.25 years, 80% from non- English-speaking background) reported increases in job search self-efficacy and intercultural social self-efficacy, compared with their pre-training survey responses. Program ratings and trainers’ observations have further indicated high levels of client satisfaction with the EXCELL training and its relevance to enhancing social interactions in job placements. The implications for future evaluation research as well as practice in employment and migrant services will be discussed

M3 - Conference contribution

SN - 9780909881368

SP - 199

EP - 203

BT - Psychology Leading Change: proceedings of the 43rd APS Annual Conference

A2 - Voudouris, N

A2 - Mrowinski, V

PB - The Australian Psychology Society

CY - Melbourne, VIC

ER -

Mak A, Barker M. Sociocultural Competency Training for Migrants in a Job Placement Program. In Voudouris N, Mrowinski V, editors, Psychology Leading Change: proceedings of the 43rd APS Annual Conference. Melbourne, VIC: The Australian Psychology Society. 2008. p. 199-203