Stakeholder alignment and effective system use: Case study of a public sector information system

Byron KEATING; John CAMPBELL; Patrick ZOU; Rebecca Yang

Stakeholder alignment and effective system use: Case study of a public sector information system

Byron KEATING, John CAMPBELL, Patrick ZOU, Rebecca Yang

Research output: A Conference proceeding or a Chapter in Book › Conference contribution › peer-review

1 Citation (Scopus)

4 Downloads (Pure)

Abstract

This research seeks to understand how improved stakeholder alignment impacts the use of IT systems deployed in support of sustainability. The IT alignment literature is dominated by a focus on strategy formulation within relatively simple organisation forms. In contrast, little is known about how stakeholder alignment is enacted to improve the use of mandated IT systems. To address this gap we: (1) identify the factors that influence the effective use of such systems; (2) investigate how strategic alignment among stakeholders within project related networks impacts on effective use; and (3) propose and test a stakeholder alignment model to explain effective use of a mandated sustainability system within the Australian building industry.

Original language	English
Title of host publication	ICIS 2014 Proceedings
Editors	Elena Karahanna, Ananth Srinivasan, Bernard Tan
Place of Publication	United States
Publisher	Association on Information Systems (AIS)
Pages	1-10
Number of pages	10
ISBN (Print)	9780615157887, 9781634396943
Publication status	Published - 2014
Event	35th International Conference on Information Systems: Building a Better World Through Information Systems, ICIS 2014 - Auckland, Auckland, New Zealand Duration: 14 Dec 2014 → 17 Dec 2014

Conference

Conference	35th International Conference on Information Systems: Building a Better World Through Information Systems, ICIS 2014
Country/Territory	New Zealand
City	Auckland
Period	14/12/14 → 17/12/14

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Cite this

@inproceedings{51c6c291d4824555b030c8fdee653588,

title = "Stakeholder alignment and effective system use: Case study of a public sector information system",

abstract = "This research seeks to understand how improved stakeholder alignment impacts the use of IT systems deployed in support of sustainability. The IT alignment literature is dominated by a focus on strategy formulation within relatively simple organisation forms. In contrast, little is known about how stakeholder alignment is enacted to improve the use of mandated IT systems. To address this gap we: (1) identify the factors that influence the effective use of such systems; (2) investigate how strategic alignment among stakeholders within project related networks impacts on effective use; and (3) propose and test a stakeholder alignment model to explain effective use of a mandated sustainability system within the Australian building industry.",

keywords = "Strategic alignment, Public sector, Effectiveness, Sustainability",

author = "Byron KEATING and John CAMPBELL and Patrick ZOU and Rebecca Yang",

year = "2014",

language = "English",

isbn = "9780615157887",

pages = "1--10",

editor = "Elena Karahanna and Ananth Srinivasan and Bernard Tan",

booktitle = "ICIS 2014 Proceedings",

publisher = "Association on Information Systems (AIS)",

note = "35th International Conference on Information Systems: Building a Better World Through Information Systems, ICIS 2014 ; Conference date: 14-12-2014 Through 17-12-2014",

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KEATING, B, CAMPBELL, J, ZOU, P & Yang, R 2014, Stakeholder alignment and effective system use: Case study of a public sector information system. in E Karahanna, A Srinivasan & B Tan (eds), ICIS 2014 Proceedings. Association on Information Systems (AIS), United States, pp. 1-10, 35th International Conference on Information Systems: Building a Better World Through Information Systems, ICIS 2014, Auckland, New Zealand, 14/12/14. <http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1010&context=icis2014>

Stakeholder alignment and effective system use: Case study of a public sector information system. / KEATING, Byron; CAMPBELL, John; ZOU, Patrick et al.
ICIS 2014 Proceedings. ed. / Elena Karahanna; Ananth Srinivasan; Bernard Tan. United States: Association on Information Systems (AIS), 2014. p. 1-10.

Research output: A Conference proceeding or a Chapter in Book › Conference contribution › peer-review

TY - GEN

T1 - Stakeholder alignment and effective system use: Case study of a public sector information system

AU - KEATING, Byron

AU - CAMPBELL, John

AU - ZOU, Patrick

AU - Yang, Rebecca

PY - 2014

Y1 - 2014

N2 - This research seeks to understand how improved stakeholder alignment impacts the use of IT systems deployed in support of sustainability. The IT alignment literature is dominated by a focus on strategy formulation within relatively simple organisation forms. In contrast, little is known about how stakeholder alignment is enacted to improve the use of mandated IT systems. To address this gap we: (1) identify the factors that influence the effective use of such systems; (2) investigate how strategic alignment among stakeholders within project related networks impacts on effective use; and (3) propose and test a stakeholder alignment model to explain effective use of a mandated sustainability system within the Australian building industry.

AB - This research seeks to understand how improved stakeholder alignment impacts the use of IT systems deployed in support of sustainability. The IT alignment literature is dominated by a focus on strategy formulation within relatively simple organisation forms. In contrast, little is known about how stakeholder alignment is enacted to improve the use of mandated IT systems. To address this gap we: (1) identify the factors that influence the effective use of such systems; (2) investigate how strategic alignment among stakeholders within project related networks impacts on effective use; and (3) propose and test a stakeholder alignment model to explain effective use of a mandated sustainability system within the Australian building industry.

KW - Strategic alignment

KW - Public sector

KW - Effectiveness

KW - Sustainability

M3 - Conference contribution

SN - 9780615157887

SN - 9781634396943

SP - 1

EP - 10

BT - ICIS 2014 Proceedings

A2 - Karahanna, Elena

A2 - Srinivasan, Ananth

A2 - Tan, Bernard

PB - Association on Information Systems (AIS)

CY - United States

T2 - 35th International Conference on Information Systems: Building a Better World Through Information Systems, ICIS 2014

Y2 - 14 December 2014 through 17 December 2014

ER -

Stakeholder alignment and effective system use: Case study of a public sector information system

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