Stakeholder alignment and effective system use: Case study of a public sector information system

Byron KEATING, John CAMPBELL, Patrick ZOU, Rebecca Yang

Research output: A Conference proceeding or a Chapter in BookConference contribution

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Abstract

This research seeks to understand how improved stakeholder alignment impacts the use of IT systems deployed in support of sustainability. The IT alignment literature is dominated by a focus on strategy formulation within relatively simple organisation forms. In contrast, little is known about how stakeholder alignment is enacted to improve the use of mandated IT systems. To address this gap we: (1) identify the factors that influence the effective use of such systems; (2) investigate how strategic alignment among stakeholders within project related networks impacts on effective use; and (3) propose and test a stakeholder alignment model to explain effective use of a mandated sustainability system within the Australian building industry.

Original languageEnglish
Title of host publicationICIS 2014 Proceedings
EditorsElena Karahanna, Ananth Srinivasan, Bernard Tan
Place of PublicationUSA
PublisherAIS Electronic Library (AISeL)
Pages1-10
Number of pages10
ISBN (Print)9780615157887, 9781634396943
Publication statusPublished - 2014
Event35th International Conference on Information Systems: Building a Better World Through Information Systems, ICIS 2014 - Auckland, Auckland, New Zealand
Duration: 14 Dec 201417 Dec 2014

Conference

Conference35th International Conference on Information Systems: Building a Better World Through Information Systems, ICIS 2014
CountryNew Zealand
CityAuckland
Period14/12/1417/12/14

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Information systems
Sustainable development
Industry

Cite this

KEATING, B., CAMPBELL, J., ZOU, P., & Yang, R. (2014). Stakeholder alignment and effective system use: Case study of a public sector information system. In E. Karahanna, A. Srinivasan, & B. Tan (Eds.), ICIS 2014 Proceedings (pp. 1-10). USA: AIS Electronic Library (AISeL).
KEATING, Byron ; CAMPBELL, John ; ZOU, Patrick ; Yang, Rebecca. / Stakeholder alignment and effective system use: Case study of a public sector information system. ICIS 2014 Proceedings. editor / Elena Karahanna ; Ananth Srinivasan ; Bernard Tan. USA : AIS Electronic Library (AISeL), 2014. pp. 1-10
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KEATING, B, CAMPBELL, J, ZOU, P & Yang, R 2014, Stakeholder alignment and effective system use: Case study of a public sector information system. in E Karahanna, A Srinivasan & B Tan (eds), ICIS 2014 Proceedings. AIS Electronic Library (AISeL), USA, pp. 1-10, 35th International Conference on Information Systems: Building a Better World Through Information Systems, ICIS 2014, Auckland, New Zealand, 14/12/14.

Stakeholder alignment and effective system use: Case study of a public sector information system. / KEATING, Byron; CAMPBELL, John; ZOU, Patrick; Yang, Rebecca.

ICIS 2014 Proceedings. ed. / Elena Karahanna; Ananth Srinivasan; Bernard Tan. USA : AIS Electronic Library (AISeL), 2014. p. 1-10.

Research output: A Conference proceeding or a Chapter in BookConference contribution

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N2 - This research seeks to understand how improved stakeholder alignment impacts the use of IT systems deployed in support of sustainability. The IT alignment literature is dominated by a focus on strategy formulation within relatively simple organisation forms. In contrast, little is known about how stakeholder alignment is enacted to improve the use of mandated IT systems. To address this gap we: (1) identify the factors that influence the effective use of such systems; (2) investigate how strategic alignment among stakeholders within project related networks impacts on effective use; and (3) propose and test a stakeholder alignment model to explain effective use of a mandated sustainability system within the Australian building industry.

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KEATING B, CAMPBELL J, ZOU P, Yang R. Stakeholder alignment and effective system use: Case study of a public sector information system. In Karahanna E, Srinivasan A, Tan B, editors, ICIS 2014 Proceedings. USA: AIS Electronic Library (AISeL). 2014. p. 1-10