Strategic operations management and it impacts on organizational efficiency and effectiveness in business organizations in Bangladesh: an empirical analysis

Operations management in both service and manufacturing industries deal with the supply of goods and services and connect with the conscientiousness to make business operations efficient in terms of utilizing resources as necessary and effective in terms of gathering customers’ necessities. As such strategic operations management can create core competencies along with distinct capabilities in business organizations. The research question in this study is whether improved operations management in different business organizations in Bangladesh can lead to increased efficiency and effectiveness of those organizations. This study involves collecting data through primary sources by preparing a questionnaire and randomly conducting survey among 380 respondents. The authors suggested that through strategic operations management techniques, efficiency and effectiveness of organizations can be increased which will ultimately raise long term sustainability and competencies of companies. ______________________________________________________________________