Keyphrases
Customer Relationship
100%
Business Customers
100%
Internet Banking
100%
B2B Relationships
66%
Self-service Technology
66%
Business Relationships
66%
Service Delivery
33%
Internet Use
33%
Design Methodology
33%
Services Marketing
33%
Business-to-business
33%
Self-use
33%
B2B Context
33%
Relationships with Customers
33%
Technology Perception
33%
Delivery Cost
33%
Improve Service Quality
33%
Bank Customers
33%
Technology Effect
33%
Computer Science
Customer Relationship
100%
Service Technology
100%
Business Customer
100%
Service Delivery
50%
Practical Implication
50%
Business-to-Business
50%
Social Sciences
Business Relationship
100%
Self-Service
100%
Health Care Delivery
50%
Marketing of Service
50%
Design Methodology
50%
Technology Impact
50%
Economics, Econometrics and Finance
Relationship Marketing
100%
Business-to-Business Marketing
100%
Self-Service
100%
Service Delivery
50%
Marketing
50%