The matter of trust in COVID-19 communication.

Kate Holland, Monique Lewis, Eliza Govender

Research output: A Conference proceeding or a Chapter in BookChapterpeer-review


This chapter succinctly highlights and synthesises the diverse global input from 23 chapters that draw attention to the many new and recurring COVID-19 communication challenges. The chapter addresses a common theme throughout the book: the matter of trust and how trust plays into the impact and relevance of all communication efforts. The chapter threads the importance of trust in communication and public health with specific reference to the areas of news journalism, social media and community engagement. It concludes a rich collection of theoretical and practical conversations around pandemic communication in a way that invites us to think about the weight of responsibility of communicating COVID-19.
Original languageEnglish
Title of host publicationCommunicating COVID-19
Subtitle of host publicationMedia, Trust, and Public Engagement
EditorsMonique Lewis, Eliza Govender, Kate Holland
Place of PublicationSwitzerland
PublisherPalgrave Macmillan Cham
Number of pages10
ISBN (Electronic)9783031412370
ISBN (Print)9783031412363
Publication statusPublished - 5 Jan 2024


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