The perceptions of health professionals of the implementation of Recovery-oriented health services: A case study analysis

Catherine HUNGERFORD, Patricia Kench

Research output: Contribution to journalArticle

16 Citations (Scopus)

Abstract

Purpose
– Recovery approaches to healthcare are now an important feature of the mental health policies and plans of many western countries. However, there are continuing challenges to the operationalisation of these approaches. The purpose of this paper is to consider how to overcome these challenges, using insights gained from health managers and practitioners who have been involved in the process of implementation.

Design/methodology/approach
– The analysis is undertaken through a descriptive single-case embedded study of the implementation of Recovery into a public mental health service in Australia. The unit of analysis that features in this paper is the perceptions of the implementation of Recovery-oriented services, of health managers and practitioners.

Findings
– The analysis suggests that although health service managers followed many of the recommendations that can be found in the research literature to support achievement of Recovery-oriented services, there was a need to go further. For example, practitioners in the case study context were educated about the principles of Recovery and provided with new processes of clinical documentation to support their work, however these practitioners felt they were ill-equipped to address complex issues of practice, including the management of clinical risk and professional accountability issues. This raises questions about the content of the education and training provided, and also about the ongoing support provided to practitioners who work within a Recovery-oriented framework.

Originality/value
– The descriptive single-case embedded study of the implementation of Recovery is the first of its kind in Australia. Findings of the study provide insight for other health service organisations committed to effectively implementing Recovery-oriented services
Original languageEnglish
Pages (from-to)208-218
Number of pages11
JournalJournal of Mental Health Training, Education and Practice
Volume8
Issue number4
DOIs
Publication statusPublished - 2013

Fingerprint

health professionals
Health Services
health service
Health
manager
United States Public Health Service
Practice Management
mental health
Social Responsibility
Mental Health Services
Health Policy
Documentation
operationalization
Mental Health
health
health policy
Organizations
Delivery of Health Care
documentation
Education

Cite this

@article{b9eb037a389a498dbf2aca409b516ae7,
title = "The perceptions of health professionals of the implementation of Recovery-oriented health services: A case study analysis",
abstract = "Purpose– Recovery approaches to healthcare are now an important feature of the mental health policies and plans of many western countries. However, there are continuing challenges to the operationalisation of these approaches. The purpose of this paper is to consider how to overcome these challenges, using insights gained from health managers and practitioners who have been involved in the process of implementation.Design/methodology/approach– The analysis is undertaken through a descriptive single-case embedded study of the implementation of Recovery into a public mental health service in Australia. The unit of analysis that features in this paper is the perceptions of the implementation of Recovery-oriented services, of health managers and practitioners.Findings– The analysis suggests that although health service managers followed many of the recommendations that can be found in the research literature to support achievement of Recovery-oriented services, there was a need to go further. For example, practitioners in the case study context were educated about the principles of Recovery and provided with new processes of clinical documentation to support their work, however these practitioners felt they were ill-equipped to address complex issues of practice, including the management of clinical risk and professional accountability issues. This raises questions about the content of the education and training provided, and also about the ongoing support provided to practitioners who work within a Recovery-oriented framework.Originality/value– The descriptive single-case embedded study of the implementation of Recovery is the first of its kind in Australia. Findings of the study provide insight for other health service organisations committed to effectively implementing Recovery-oriented services",
keywords = "Health professionals, Implementation, Organizational change, Recovery-oriented services, Training and education",
author = "Catherine HUNGERFORD and Patricia Kench",
year = "2013",
doi = "10.1108/JMHTEP-04-2012-0005",
language = "English",
volume = "8",
pages = "208--218",
journal = "Journal of Mental Health Training, Education and Practice",
issn = "1755-6228",
publisher = "Emerald Group Publishing Ltd.",
number = "4",

}

The perceptions of health professionals of the implementation of Recovery-oriented health services: A case study analysis. / HUNGERFORD, Catherine; Kench, Patricia.

In: Journal of Mental Health Training, Education and Practice, Vol. 8, No. 4, 2013, p. 208-218.

Research output: Contribution to journalArticle

TY - JOUR

T1 - The perceptions of health professionals of the implementation of Recovery-oriented health services: A case study analysis

AU - HUNGERFORD, Catherine

AU - Kench, Patricia

PY - 2013

Y1 - 2013

N2 - Purpose– Recovery approaches to healthcare are now an important feature of the mental health policies and plans of many western countries. However, there are continuing challenges to the operationalisation of these approaches. The purpose of this paper is to consider how to overcome these challenges, using insights gained from health managers and practitioners who have been involved in the process of implementation.Design/methodology/approach– The analysis is undertaken through a descriptive single-case embedded study of the implementation of Recovery into a public mental health service in Australia. The unit of analysis that features in this paper is the perceptions of the implementation of Recovery-oriented services, of health managers and practitioners.Findings– The analysis suggests that although health service managers followed many of the recommendations that can be found in the research literature to support achievement of Recovery-oriented services, there was a need to go further. For example, practitioners in the case study context were educated about the principles of Recovery and provided with new processes of clinical documentation to support their work, however these practitioners felt they were ill-equipped to address complex issues of practice, including the management of clinical risk and professional accountability issues. This raises questions about the content of the education and training provided, and also about the ongoing support provided to practitioners who work within a Recovery-oriented framework.Originality/value– The descriptive single-case embedded study of the implementation of Recovery is the first of its kind in Australia. Findings of the study provide insight for other health service organisations committed to effectively implementing Recovery-oriented services

AB - Purpose– Recovery approaches to healthcare are now an important feature of the mental health policies and plans of many western countries. However, there are continuing challenges to the operationalisation of these approaches. The purpose of this paper is to consider how to overcome these challenges, using insights gained from health managers and practitioners who have been involved in the process of implementation.Design/methodology/approach– The analysis is undertaken through a descriptive single-case embedded study of the implementation of Recovery into a public mental health service in Australia. The unit of analysis that features in this paper is the perceptions of the implementation of Recovery-oriented services, of health managers and practitioners.Findings– The analysis suggests that although health service managers followed many of the recommendations that can be found in the research literature to support achievement of Recovery-oriented services, there was a need to go further. For example, practitioners in the case study context were educated about the principles of Recovery and provided with new processes of clinical documentation to support their work, however these practitioners felt they were ill-equipped to address complex issues of practice, including the management of clinical risk and professional accountability issues. This raises questions about the content of the education and training provided, and also about the ongoing support provided to practitioners who work within a Recovery-oriented framework.Originality/value– The descriptive single-case embedded study of the implementation of Recovery is the first of its kind in Australia. Findings of the study provide insight for other health service organisations committed to effectively implementing Recovery-oriented services

KW - Health professionals

KW - Implementation

KW - Organizational change

KW - Recovery-oriented services

KW - Training and education

U2 - 10.1108/JMHTEP-04-2012-0005

DO - 10.1108/JMHTEP-04-2012-0005

M3 - Article

VL - 8

SP - 208

EP - 218

JO - Journal of Mental Health Training, Education and Practice

JF - Journal of Mental Health Training, Education and Practice

SN - 1755-6228

IS - 4

ER -