The potential use of smart card data in investigating the public transport use and disadvantage in a low density environment

As a city with lower density dominated by the car, providing a public transport system is complex for Canberra. The public transport service could be seen as inefficient because of low patronage. However it is important, not only for those who face social exclusion (e.g. people at an economic disadvantage and older people) but also to avoid congestion and reduce pollution levels. Nevertheless, without sufficient demand the provision can be very expensive for the government and funding allocation is crucial. Therefore, this study aims to investigate how bus services can be effectively improved in Canberra. The overall aim is to minimise the public transport disadvantage often caused by poor public transport services. To do so, this research will investigate the difference in travel patterns of various social groups of passengers (students, older people and pensioners and adults) by using smart card data. The study will first compare the travel patterns of these groups. We will then examine the pattern of movement of the more vulnerable such as older people and students compared to general adult passengers. We will discuss transfer between buses further in order to pinpoint specific bus stops or terminals which could be improved to meet the specific needs of certain passengers.