TY - JOUR
T1 - The role of local Intermediaries in the process of digitally engaging non-users of the internet
AU - PARK, Sora
PY - 2014
Y1 - 2014
N2 - This article aims to provide a better understanding of the process of becoming digitally engaged. Those who cannot utilise digital networks are systematically disadvantaged, particularly in a hyper-connected world in which services are provided online by default. By interviewing and observing clients and trainers at a telecentre, the ACT Digital Hub, this study investigated the process that non-internet users undergo-from digital readiness to digital engagement-in order to become adept users. Intermediaries such as telecentres play a crucial role in equipping non-users with digital readiness, which is a precursor to digital media literacy. Social environment also plays a significant role in non-users' digital readiness. Rather than focusing merely on the provision of access to bridge the digital divide, we need a longer-term investment in adequate environments, such as sustainable community training centres, that nurture digital readiness.
AB - This article aims to provide a better understanding of the process of becoming digitally engaged. Those who cannot utilise digital networks are systematically disadvantaged, particularly in a hyper-connected world in which services are provided online by default. By interviewing and observing clients and trainers at a telecentre, the ACT Digital Hub, this study investigated the process that non-internet users undergo-from digital readiness to digital engagement-in order to become adept users. Intermediaries such as telecentres play a crucial role in equipping non-users with digital readiness, which is a precursor to digital media literacy. Social environment also plays a significant role in non-users' digital readiness. Rather than focusing merely on the provision of access to bridge the digital divide, we need a longer-term investment in adequate environments, such as sustainable community training centres, that nurture digital readiness.
UR - http://www.scopus.com/inward/record.url?scp=85000624239&partnerID=8YFLogxK
U2 - 10.1177/1329878x1415100118
DO - 10.1177/1329878x1415100118
M3 - Article
SN - 1329-878X
VL - 151
SP - 137
EP - 145
JO - Media International Australia Incorporating Culture and Policy
JF - Media International Australia Incorporating Culture and Policy
IS - 151
ER -