Keyphrases
Spatiality
100%
Call Center
100%
Servicescape
100%
Service Process
60%
Customer Experience
40%
Voice User Interface
40%
Spatial Layout
40%
Call Center Service
40%
Spatial Sign
40%
Customer Service
20%
Service Provision
20%
Design Methodology
20%
Quality of Service
20%
Interpretive Study
20%
Visual Representation
20%
Service System
20%
Customer Journey
20%
Direct Interaction
20%
Purposeful Movement
20%
Spatial Terms
20%
Physical Movement
20%
Virtual Navigation
20%
Aural Navigation
20%
Hermeneutics
20%
Spatial Representation
20%
Service Efficiency
20%
Computer Science
Service Process
100%
Response System
66%
Spatial Layout
66%
Interactive Voice Response
66%
Customer Experience
66%
Practical Implication
33%
Service Provision
33%
Single Case Study
33%
Spatial Representation
33%
Visual Representation
33%
Physical Movement
33%
Virtual Navigation
33%
Direct Interaction
33%
Social Sciences
Call Center
100%
UK
14%
Design Methodology
14%
Spatialization
14%