Uncovering the hidden issues in e-government adoption in a least developed country

The case of Bangladesh

Ahmed Imran, Shirley Gregor

Research output: Contribution to journalArticle

28 Citations (Scopus)


Bangladesh, in common with many least developed countries, has been struggling to fnd a workable strategy to adopt information and communication technology (ICT) and e-government in its public sector organizations. There has been no satisfactory progress in this area despite a number of high-level initiatives. As a result, the country is failing to keep pace in e-government advances compared with other developing countries. This paper reports a study that involved focus groups and interviews with key stakeholders in Bangladesh. A process model is developed to show the interrelationships amongst the major barriers in the adoption of ICT in Bangladesh public sector. A lack of knowledge and entrenched attitudes and mindsets are seen as the key underlying contributors to the lack of progress. The paper introduces important directions for the formulation of long-term strategies for the successful adoption of ICT in the Bangladesh public sector and provides a basis for further theoretical development.

Original languageEnglish
Pages (from-to)30-56
Number of pages27
JournalJournal of Global Information Management
Issue number2
Publication statusPublished - 1 Apr 2010
Externally publishedYes


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