Volunteers improving person-centred dementia and delirium care in a rural Australian hospital

C. Bateman, Katrina Anderson, Michael Bird, Catherine HUNGERFORD

Research output: Contribution to journalArticle

8 Citations (Scopus)

Abstract

Introduction: The aim of the present study was to address the challenges faced by staff in an acute rural hospital in Australia when providing person-centred care for patients with dementia and/or delirium. This was done by training volunteers to provide personal support to these patients, then measuring the outcomes of this intervention. Methods: Volunteers were given training, then allocated patients with dementia/delirium or at risk of delirium. A quasiexperimental pre-post design assessed outcomes of the intervention. Quantitative measures were clinical outcome data for the 64 patients who passed through the program; questionnaire data related to the stress and attitudes of the 18 participating nurses; and attitudes, knowledge and confidence of the 18 volunteers. Qualitative measures assessed acceptability and feasibility of the intervention to staff and volunteers. Results: There was a significant reduction over time in length of stay for patients, and an increase in the use of analgesic medications. Only one patient fell while volunteers were on duty. There were no effects on the stress of nursing staff or their attitudes to dementia. Volunteers gained significantly in confidence and attitudes to dementia. The program was highly acceptable, with 96% of staff and 100% of volunteers perceiving the program as beneficial for patients, staff and volunteers. The program has continued and is now being expanded to other rural sites. Conclusions: It is feasible to introduce and then sustain a relatively inexpensive program to improve quality of care for people with dementia and/or delirium in an acute rural hospital. Reasons for the program's effectiveness are canvassed in the paper, but further research is needed to investigate the effectiveness of a similar program in urban hospitals.
Original languageEnglish
Pages (from-to)1-12
Number of pages12
JournalRural and Remote Health
Volume16
Issue number2
Publication statusPublished - 2016

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Rural Hospitals
Delirium
dementia
Dementia
Volunteers
human being
staff
confidence
nursing staff
Patient-Centered Care
Quality of Health Care
Nursing Staff
Urban Hospitals
Program Evaluation
medication
nurse
Analgesics
Length of Stay
Nurses
questionnaire

Cite this

Bateman, C., Anderson, K., Bird, M., & HUNGERFORD, C. (2016). Volunteers improving person-centred dementia and delirium care in a rural Australian hospital. Rural and Remote Health, 16(2), 1-12.
Bateman, C. ; Anderson, Katrina ; Bird, Michael ; HUNGERFORD, Catherine. / Volunteers improving person-centred dementia and delirium care in a rural Australian hospital. In: Rural and Remote Health. 2016 ; Vol. 16, No. 2. pp. 1-12.
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abstract = "Introduction: The aim of the present study was to address the challenges faced by staff in an acute rural hospital in Australia when providing person-centred care for patients with dementia and/or delirium. This was done by training volunteers to provide personal support to these patients, then measuring the outcomes of this intervention. Methods: Volunteers were given training, then allocated patients with dementia/delirium or at risk of delirium. A quasiexperimental pre-post design assessed outcomes of the intervention. Quantitative measures were clinical outcome data for the 64 patients who passed through the program; questionnaire data related to the stress and attitudes of the 18 participating nurses; and attitudes, knowledge and confidence of the 18 volunteers. Qualitative measures assessed acceptability and feasibility of the intervention to staff and volunteers. Results: There was a significant reduction over time in length of stay for patients, and an increase in the use of analgesic medications. Only one patient fell while volunteers were on duty. There were no effects on the stress of nursing staff or their attitudes to dementia. Volunteers gained significantly in confidence and attitudes to dementia. The program was highly acceptable, with 96{\%} of staff and 100{\%} of volunteers perceiving the program as beneficial for patients, staff and volunteers. The program has continued and is now being expanded to other rural sites. Conclusions: It is feasible to introduce and then sustain a relatively inexpensive program to improve quality of care for people with dementia and/or delirium in an acute rural hospital. Reasons for the program's effectiveness are canvassed in the paper, but further research is needed to investigate the effectiveness of a similar program in urban hospitals.",
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Bateman, C, Anderson, K, Bird, M & HUNGERFORD, C 2016, 'Volunteers improving person-centred dementia and delirium care in a rural Australian hospital', Rural and Remote Health, vol. 16, no. 2, pp. 1-12.

Volunteers improving person-centred dementia and delirium care in a rural Australian hospital. / Bateman, C.; Anderson, Katrina; Bird, Michael; HUNGERFORD, Catherine.

In: Rural and Remote Health, Vol. 16, No. 2, 2016, p. 1-12.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Volunteers improving person-centred dementia and delirium care in a rural Australian hospital

AU - Bateman, C.

AU - Anderson, Katrina

AU - Bird, Michael

AU - HUNGERFORD, Catherine

PY - 2016

Y1 - 2016

N2 - Introduction: The aim of the present study was to address the challenges faced by staff in an acute rural hospital in Australia when providing person-centred care for patients with dementia and/or delirium. This was done by training volunteers to provide personal support to these patients, then measuring the outcomes of this intervention. Methods: Volunteers were given training, then allocated patients with dementia/delirium or at risk of delirium. A quasiexperimental pre-post design assessed outcomes of the intervention. Quantitative measures were clinical outcome data for the 64 patients who passed through the program; questionnaire data related to the stress and attitudes of the 18 participating nurses; and attitudes, knowledge and confidence of the 18 volunteers. Qualitative measures assessed acceptability and feasibility of the intervention to staff and volunteers. Results: There was a significant reduction over time in length of stay for patients, and an increase in the use of analgesic medications. Only one patient fell while volunteers were on duty. There were no effects on the stress of nursing staff or their attitudes to dementia. Volunteers gained significantly in confidence and attitudes to dementia. The program was highly acceptable, with 96% of staff and 100% of volunteers perceiving the program as beneficial for patients, staff and volunteers. The program has continued and is now being expanded to other rural sites. Conclusions: It is feasible to introduce and then sustain a relatively inexpensive program to improve quality of care for people with dementia and/or delirium in an acute rural hospital. Reasons for the program's effectiveness are canvassed in the paper, but further research is needed to investigate the effectiveness of a similar program in urban hospitals.

AB - Introduction: The aim of the present study was to address the challenges faced by staff in an acute rural hospital in Australia when providing person-centred care for patients with dementia and/or delirium. This was done by training volunteers to provide personal support to these patients, then measuring the outcomes of this intervention. Methods: Volunteers were given training, then allocated patients with dementia/delirium or at risk of delirium. A quasiexperimental pre-post design assessed outcomes of the intervention. Quantitative measures were clinical outcome data for the 64 patients who passed through the program; questionnaire data related to the stress and attitudes of the 18 participating nurses; and attitudes, knowledge and confidence of the 18 volunteers. Qualitative measures assessed acceptability and feasibility of the intervention to staff and volunteers. Results: There was a significant reduction over time in length of stay for patients, and an increase in the use of analgesic medications. Only one patient fell while volunteers were on duty. There were no effects on the stress of nursing staff or their attitudes to dementia. Volunteers gained significantly in confidence and attitudes to dementia. The program was highly acceptable, with 96% of staff and 100% of volunteers perceiving the program as beneficial for patients, staff and volunteers. The program has continued and is now being expanded to other rural sites. Conclusions: It is feasible to introduce and then sustain a relatively inexpensive program to improve quality of care for people with dementia and/or delirium in an acute rural hospital. Reasons for the program's effectiveness are canvassed in the paper, but further research is needed to investigate the effectiveness of a similar program in urban hospitals.

KW - Australia

KW - Dementia/delirium

KW - Hospital

KW - Person centred care

KW - Volunteers

M3 - Article

VL - 16

SP - 1

EP - 12

JO - Rural and Remote Health

JF - Rural and Remote Health

SN - 1445-6354

IS - 2

ER -