TY - JOUR
T1 - Witch hunts and scapegoats: an investigation into the impact of personal liability concerns on engineers’ reporting of risks
AU - Maslen, Sarah
AU - Hayes, Jan
AU - Wong, Janice
AU - Scott-Young, Christina
N1 - Funding Information:
This work was funded by the Energy Pipelines CRC, supported through the Australian Government’s Cooperative Research Centres Program. The cash and in-kind support from the APGA RSC is gratefully acknowledged. We acknowledge the support of Engineers Australia Queensland Division in distributing the survey and the interest they have expressed in the results. We also acknowledge the survey participants who contributed to this study. Many of the respondents expressed a desire to contribute to the future of their profession and they saw our survey as a vehicle to do so. They deserve our sincere thanks.
Publisher Copyright:
© 2020, Springer Science+Business Media, LLC, part of Springer Nature.
PY - 2020/9/1
Y1 - 2020/9/1
N2 - Previous research in the health, aviation, and construction sectors, principally with operators, has found that individual blame for small failures discourages hazard and incident reporting and so adversely impacts disaster prevention. This finding has widely influenced practice in organizations relying on engineers, although the extent to which it applies to this work domain has been subject to limited empirical research. Based on a survey of Australian engineers (n = 275), in this article we examine how personal legal liability considerations impact on hazard and incident reporting and the less formal practice of telling stories about events. We found that 48% of engineers are more likely to report hazards as a result of their personal liability concerns. Only 5% indicated that they were less likely to report hazards. We suggest that these findings are due to the nature of engineering work, where decision-making is distributed across time, place, and people. In this context, reporting and informally telling of risks and hazards to others in the organization is understood to transfer responsibility for remedial action and so limit one’s personal liability. While there is some trepidation among engineers as to whether this strategy, among other work practices, will be sufficient protection, they see this as acting professionally and as such the ‘right’ thing to do.
AB - Previous research in the health, aviation, and construction sectors, principally with operators, has found that individual blame for small failures discourages hazard and incident reporting and so adversely impacts disaster prevention. This finding has widely influenced practice in organizations relying on engineers, although the extent to which it applies to this work domain has been subject to limited empirical research. Based on a survey of Australian engineers (n = 275), in this article we examine how personal legal liability considerations impact on hazard and incident reporting and the less formal practice of telling stories about events. We found that 48% of engineers are more likely to report hazards as a result of their personal liability concerns. Only 5% indicated that they were less likely to report hazards. We suggest that these findings are due to the nature of engineering work, where decision-making is distributed across time, place, and people. In this context, reporting and informally telling of risks and hazards to others in the organization is understood to transfer responsibility for remedial action and so limit one’s personal liability. While there is some trepidation among engineers as to whether this strategy, among other work practices, will be sufficient protection, they see this as acting professionally and as such the ‘right’ thing to do.
KW - Incident reporting
KW - Liability
KW - Safety
KW - Engineering
KW - Storytelling
UR - http://www.scopus.com/inward/record.url?scp=85078891454&partnerID=8YFLogxK
U2 - 10.1007/s10669-020-09757-0
DO - 10.1007/s10669-020-09757-0
M3 - Article
SN - 2194-5403
VL - 40
SP - 413
EP - 426
JO - Environment Systems and Decisions
JF - Environment Systems and Decisions
IS - 3
ER -