Abstract
This research examines the impacts of digital disruption on contemporary supply chain sectors, centering on the technological enablers that improve supply chain visibility, collaboration, and performance of firms. Digital technologies were disrupting the supply chain sector even before the pandemic. But the COVID-19 global crisis has accelerated the adoption of digitalization by supply chain firms. It provides an unusual circumstance for approaching the rapid digital transformation employed to tackle supply chain shocks. Additionally, other detrimental events like escalating wars and conflicts are exerting further disruptions to the global supply chain.This study investigates up-to-date digital adoption in the supply chain sector to enrich and advance the extant knowledge. It presents a comprehensive review of the digital technologies that have been adopted and implemented in practice. The underpinning theoretical foundation − comprising Organizational information processing (OIP) theory and Systems theory − complements a contemporary review of digital disruption in the supply chain context and further ascertains a theoretical advancement.
This research utilizes a sequential mixed methods approach. The first quantitative phase builds upon and extends existing theoretical bases and performs an initial test of the conceptual model. The second qualitative stage involves interviews with practitioners from supply chain firms, ranging from small enterprises to multinational corporations, drawing firsthand insights that could not be necessarily captured in quantitative representations. Throughout the process, this study integrates both deductive and inductive processes into research design, data collection, data analysis, and data interpretation. Altogether, these methods provide an in-depth understanding of the investigated phenomenon to achieve validity and reproducibility of this research and its outcomes.
Through a rigorous empirical investigation, this study refreshes a pragmatic standpoint on the digital disruption happening in supply chain practice. Unpacking valuable insights that are shared by key industrial stakeholders, the derived business guidance aptly promotes the responsiveness, resilience, and robustness of supply chain firms in enhancing their readiness for future disruptions.
| Date of Award | 2025 |
|---|---|
| Original language | English |
| Supervisor | Irfan KHAN (Supervisor) & Richard HU (Supervisor) |
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