A study of the information needs and information-seeking behavior of Australian accredited coaches in the sports of swimming and track and field

Abstract

The purpose of the present study was to examine the information needs and information seeking behaviour of coaches in the sports of swimming and track and field who had completed level 2 accreditation of the Australian Coaching Council. The study aimed to identify information needs, the sources from which information is currently obtained and to gauge the level of satisfaction with current information provision in terms of the quantity, content and timeliness of information received. The study also aimed to examine the influence of the independent variables of sport, geographic location and education level on information needs and information seeking behaviour.
In line with current theoretical thinking in the examination of information needs described in the literature, the researcher took a 'user-centred' approach in the identification of information needs utilising the structured group discussion process, Nominal Group Technique (NGT) as the first stage of the research. This process established the broad parameters of coaches' information needs and provided the basis for the design of a subsequent survey which was distributed to all swimming and track and field coaches who had completed level 2 accrediation. The survey resulted in a response rate of 69 percent from a total population of 568.
The study revealed that coaches have a wide range of information needs many of which would not generally be associated with libraries, that there are few differences between coaches from different sports, those of differing education levels and between those of different geographic locations, although access to information is made more difficult through geographic isolation. The study revealed that coaches use multiple sources to obtain information and that libraries and formal sport information providers are not key sources for most types of information. Low levels of satisfaction were found to exist with the quantity and content of information with the highest level of dissatisfaction being expressed with the timeliness of information received.
The study concludes by identifying issues, recommending possible actions in relation to these issues and identifies areas for future research.

Date of Award	1995
Original language	English
Supervisor	Peter Clayton (Supervisor)